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Mastering Lettings in the New Era

Join us on April 16th for a focused, practical day exploring what it takes to truly master lettings in today’s changing market.

Over the past year, our Leaders.inc Lettings Group has become a valuable forum for some of the most thoughtful leaders in the lettings industry.

The insight and peer learning have been so strong that the group is now fully subscribed, and due to growing demand we are exploring the creation of an additional Lettings Group.

Led by Richard Palfreeman, Leaders.inc expert lettings chair, this session will focus on the real, day-to-day challenges and opportunities facing lettings leaders right now. Through an open, issue-led discussion, Richard will guide the group through the topics that matter most, drawing on what leading independent agencies are doing to adapt, improve performance, and stay ahead in a rapidly changing market.

Details of the day


Date: 16th April 2026

Location: The Viceroy, The Clermont Victoria, 101 Buckingham Palace Road, London, SW1W 0SJ

Time: 08:45 – 16:00

World-class speaker, Philip Hesketh – will lead our morning session.


During the afternoon session, Richard will explore:

The key operational challenges and opportunities facing lettings leaders right now
Your biggest lettings challenges, discussed openly with a group of non-competing peers
How strong leadership can turn market and regulatory change into commercial advantage

Philip Hesketh

Leading the morning is Philip Hesketh. One of the world’s most sought-after speakers on influence and persuasion.

Philip draws on his abundance in commercial experience and has delivered over 1,000 talks delivered across 20+ countries. Known for his sharp insight and highly engaging delivery, he has a rare ability to capture a room and hold it.

Consistently rated as outstanding by audiences and organisations alike, Philip doesn’t just speak—he leaves a lasting impression.

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“Connecting regularly with motivated and like-minded people has sparked many new ideas and helped form many strategies that have benefited both our clients and the business. The collaborative and supportive nature among us all is huge and of immeasurable value.”

James RichardsMaddisons Residential, Lettings group member since 2021