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Privacy Policy

PRIVACY POLICY FOR THE Leaders Inc. Ltd WEBSITE & EVENT PLATFORM

IMPORTANT NOTICE

1.1 The Leaders Inc. Ltd Website is operated by Estate Agency Events Ltd (“we”, “us”, “our”). which is registered in England and Wales under company number 03768013 and our registered office is at 5 Eleanors Cross, Dunstable, LU6 1SU.

1.2 This privacy policy sets out how Estate Agency Events Ltd (t/a Leaders Inc. Ltd) uses and protects any information that you give Estate Agency Events Ltd when you use the Leaders Inc. Ltd Website.

Estate Agency Events Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or the event platform, then you can be assured that it will only be used in accordance with this privacy statement. Estate Agency Events Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October, 2025.

1.3 For the purposes of GDPR, where relevant we are the data controller.

1.4 Please read the following policy to understand how we may use the personal data you provide or which we collect about you.

THE PERSONAL DATA WE COLLECT

2.1 We may collect the following personal data about you:2.1.1 personal data you provide if you contact us via our website;2.1.2 personal data you provide if you contact us (including by telephone, delegate registration form, etc.) to book tickets to an event we are running or otherwise register, subscribe or request services or products from us;2.1.3 personal data gathered using cookies;2.1.4 details of your visits to our website and/or event platform including but not limited to traffic data, location data, weblogs and other communication data;2.1.5 information about your computer including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.2.1.6 personal data you provide as part of creating your user profile on the event platform.2.1.7 information you provide when using the services available on the event platform, including but not limited to live chat, polls, Q&A, meeting reservations, etc.

HOW WE USE PERSONAL DATA COLLECTED

3.1 We and/or the event platform provider may use and process the personal data you provide for the purposes outlined below as well as for any purposes specified at the time of collection:3.1.1 to book you a place at an event we are running;3.1.2 to create and send login details;3.1.3 to verify your email address;3.1.4 to send you information you have requested;3.1.5 to deal with your enquiries;3.1.6 to contact you by telephone, post and/or email about other events, offers, products, promotions, developments or services of ours, which we think may be of interest to you;3.1.7 to develop, deliver and improve our events, products or services;3.1.8 to help us develop this website, our event platform or event content to be more useful to you;3.1.9 for website / event platform user processing research or analysis including to collect statistics, responses to any surveys and questionnaires, visits to sponsor booths, traffic patterns and related site information;3.1.10 for internal purposes for research, analysis, testing, monitoring, customer communication, risk management and administrative purposes; and/or3.1.11 to send you important notices such as communications about changes to our terms and conditions and policies.

DISCLOSURE OF YOUR PERSONAL DATA

4.1 We may disclose the personal data to our selected sponsors and partners to book you tickets to an event we are running or where disclosure is otherwise necessary in connection with an event we are running.

4.2 We disclose the personal data to our event platform provider in order for them to provide access to the event platform and deliver the services and functionality.

4.3 We may disclose the personal data to our group companies and affiliates or third party data processers who may process data on our behalf to enable us to carry out our usual business practices.

4.4 We may disclose your personal data to third parties in the following circumstances:4.4.1 to undertake the activities listed above;4.4.2 to conform to legal requirements or comply with legal process4.4.3 to assist in the investigation of suspected illegal or wrongful activity. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;4.4.4 to protect and defend our rights or property;4.4.5 to deal with any misuse of the website and/or event platform;4.4.6 to sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisers; or4.4.7 in order to enforce or apply our terms of use, terms and conditions of supply and other agreements with third parties.

YOUR RIGHTS

5.1 When you use this website and provide us with your personal data you are agreeing that we may use your personal data for the purposes set out in this policy.

5.2 You have the right to:5.2.1 request that we stop sending you marketing information;5.2.2 apply for a copy of the data we hold about you; and5.2.3 request that we correct or remove any personal data which we hold about you which you believe is inaccurate or out of date.

5.3 If you decide in the future that you no longer want to hear from us, you can do so by emailing us at info@estateagencyevents.com or unsubscribing from our emails.

TRANSFERRING PERSONAL DATA OVERSEAS

The data that we collect from you may be stored, transferred and/or processed outside the European Economic Area (“EEA”) by suppliers nominated by us. By submitting your personal data, you agree to this transfer, storing and/or processing. You should be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom, however we will take reasonable steps to ensure that your data is treated securely and in accordance with the DPA.

LINKS TO OTHER WEBSITES

This policy only applies to the event website and event platform. If you link to another website from those sites, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by other websites.

HOW USERS CAN CONTACT US

If you believe that any information we are holding on you is incorrect or incomplete or have any questions about this policy, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. Please contact us at Estate Agency Events Ltd., 5 Eleanors Cross, Dunstable, LU6 1SU or alternatively email us at hello@leaders.inc.

Terms & Conditions

These terms apply each time you book a place for an event organised by us. Please read these terms carefully before placing your order. From time to time, it may be necessary for us to change these terms and conditions. The terms as published on our website are the most up to date.

  • To book tickets / logins for Leaders Inc. Ltd events, please complete and submit the booking form.
  • Refunds for paid for events are not available.
  • There are limited places for our events and places are allocated on a first come first served basis.
  • Confirmation of your booking will be sent to you by email. Your place at the event is not guaranteed until you have received this email.
  • The fees for your attendance at the event will be as displayed on the website and may be subject to change up until the point at which you book your place.
  • Suppliers are only eligible to attend Leaders Inc. Ltd events if they are sponsors or partners of the event. We make no guarantees of availability.
  • Sponsors may purchase additional tickets, to be used for estate agents by agreement with the Estate Agency Events Ltd. They may not purchase them for other suppliers.
  • Where relevant, the fees for the event shall be paid by You in full and cleared funds when you place your order. If, in our absolute discretion, we have agreed instead to raise an invoice in relation to the fees, payment must be made by you no later than 7 days after the date of our invoice. If we do not have clear funds, you will not be admitted to the event.
  • From time to time we may offer promotions in respect of certain events. Such promotions may be subject to terms and conditions so please ensure you check these. If you wish to benefit from a promotion, please enter the relevant promotional code when placing your order. Only one promotional code can be used per booking and it may not be used in conjunction with any other offer or discount.
  • The intellectual property rights in any materials distributed by Us during Our events shall be owned exclusively by Us, or Our licensor. You shall only have the right to use such materials to the extent necessary to take part in the event. It is expressly forbidden to make or download video recordings or to capture images using screen grabs, photography or any other form of screen capture from any event or any part of it.
  • Where notified, virtual events will be streamed live on the day and will be recorded and made available by us post-event for the purpose of making on-demand recordings available. You accept that by attending the event, your comments and interactions on the event platform will be captured and available for others to see both during the live event and with associated on-demand recordings.
  • You accept that there may be circumstances in which it is necessary for us to make changes to the content or agenda, or the speakers and you shall not be entitled to a refund in such circumstances.
  • In the unlikely event that we have to cancel the event it will be rescheduled, and your ticket / login will be valid for the revised date. If you cannot make the revised date, you shall be entitled to provide alternative attendee name(s). You will not be entitled to a refund.
  • We cannot accept any liability or responsibility for any information, opinion, recommendation, or material shared, displayed, or otherwise distributed in relation to the event. You acknowledge that you will be solely responsible for the consequences if you choose to rely on such information, opinion, recommendation, or material. Neither can we accept any liability or responsibility for any inappropriate comments made by delegates during in-person events nor in areas such as live chat or video chat.
  • It is expressly forbidden to publish inappropriate comments during the event for example on the live chat, video chat or other tools. You will be removed from the event if you publish comments that are deemed by Us to be inappropriate.
  • Except for liability for personal injury or death resulting from our negligence, we shall have no liability however arising out of or in connection with these terms or an event held by us for indirect or consequential loss or damage suffered by you and in any event our entire liability to you for any direct losses you suffer, shall not exceed the amount of the actual fees paid by you to us to attend the event.
  • If you are unable to attend the event you have a valid ticket for, you are not entitled to a refund, but you can transfer your ticket/login to someone else to attend in your place [provided that you notify Us of this in advance and subject to Our approval].
  • At the point of registering delegate details, we request permission to share delegate details with supplier sponsors in order that they can contact you with information about services and products that may be of interest. If you do not want your details or those of your delegates to be share with them, do not opt in.
  • We may promote your company’s attendance at the event on social media.
  • These terms are governed by and shall be construed in accordance with English law. You and we irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales.

TERMS OF USE FOR THE Leaders Inc. Ltd WEBSITE

IMPORTANT NOTICE

1.1 These terms apply to your use of the Leaders Inc. Ltd website at https://leaders.inc (“the website”).

1.2 These terms should be read in conjunction with the Privacy Policy for the website and event platform, which tells you how we collect and use personal data you provide to us or which we collect and how we use cookies.

1.3 If you sponsor or partner with us for an event, please also refer to the sponsor Terms and Conditions included within Your and Our agreement/contract.

1.4 By accessing or using the website and/or event platform you confirm you have read, understood and agree to be legally bound by these terms and our Privacy Policy in their entirety each time you access. If you do not agree to these terms and the Privacy Policy, please do not use the website or event platform.

INFORMATION ABOUT US

2.1 The website is operated by Estate Agency Events Ltd (“we”, “us”, “our”). Estate Agency Events Ltd is registered in England and Wales under company number 03768013 and our registered office is at5 Eleanors Cross, Dunstable, LU6 1SU. Leaders Inc. Ltd is a trading name of Estate Agency Events Ltd.

2.2 Our VAT number is 813595421.

USE OF THE WEBSITE

3.1 You may use the website for lawful purposes only. You must not use the website in any way that breaches any applicable local, national or international law or regulation or which is in any way unlawful or fraudulent.

3.2 You are allowed to access, download and print the materials on this site for your own personal, non-commercial use only.

3.3 You must not:3.3.1 access or print any or all parts of the website for any commercial purpose;3.3.2 copy (including storing and downloading), distribute, publish, alter, adapt, create derivative works from, or otherwise use the material on this website, either in whole or in part except as expressly permitted above;3.3.3 remove any copyright, trademark or other intellectual property notices;3.3.4 use the website to transmit or procure the sending of any unsolicited or unauthorised spam or advertising material;3.3.5 seek to interfere or damage the website or its content;3.3.6 frame, harvest or link to this website or its content or use the material on this website, or any part of it, on any other website or social media platform; without first obtaining express written consent from us.

CONTENT

4.1 We endeavour to ensure that the material contained on the website is accurate and complete at the date first published. However, we cannot guarantee this and you should recognise that information contained on the website may become out of date over time.

4.2 We reserve the right to alter, remove or update materials and information on the website at any time without notice.

4.3 The website and event platform and the information contained on them is provided for your use “as is” without any warranty (whether express or implied) of any kind.

AVAILABILITY OF THE WEBSITE

5.1 We reserve the right to suspend access to all or part of the event website or close one or both of them indefinitely without notice. Access may be terminated or suspended either in relation to specific users or to all users.

5.2 To the extent permitted by law we accept no liability if the website or event platform are either temporarily or permanently unavailable.

5.3 In addition, we do not warrant that the functions or materials on, or accessed from the website shall be uninterrupted or free from errors.

CHANGES TO THESE TERMS

6.1 We reserve the right to change these terms at any time without notice.

6.2 It is your responsibility to check the terms regularly in order to be aware of any changes which are made to them.

6.3 By continuing to access the website and/or event platform after the terms have changed, you are agreeing that you have read, understood and agree to be bound by the updated terms.

OWNERSHIP OF THE WEBSITE

7.1 We are the owner or licensee of all intellectual property rights in the event website and in the materials which appear on the event website. This includes but is not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code. Our rights include trademarks, copyright, design rights and all other intellectual property rights and all our rights are reserved.

7.2 If you acquire any rights in or to the website or materials on it, you agree to assign those rights, on a worldwide basis, to us and unconditionally and irrevocably to waive all moral rights you may have acquired.

VIRUSES AND HACKING

8.1 We do not warrant that the website or event platform, its content or the server(s) that make it available are error or virus free or free of other harmful components or that your use of this website will be uninterrupted. You are accessing the event website and/or event platform at your own risk and to the extent permitted by law and subject to clause 11.1 we will not be liable for any loss or damage suffered by you as a result of viruses or other harmful material which you access from this website or event platform.

8.2 You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using the website or event platform.

8.3 You must not attempt to gain unauthorised access to the event platform, the server on which our event platform is stored or any server computer or database connected to our website or event platform.

8.4 You must not introduce viruses, trojan horses, worms, logic bombs, spyware, adware or other harmful materials to this website or event platform which may adversely affect the operation of any computer or program on this website or event platform.

LINKING TO AND FROM THE WEBSITE 

9.1 This website and event platform may contain links to sites operated by third parties. We have not reviewed and do not review such sites and are not responsible for the content of these sites nor accept any liability whatsoever arising in respect of any of such sites.

9.2 The presence of links to third party sites is not intended to and shall not constitute a recommendation by us of such sites nor of any advice or information posted on them.

9.3 If you wish to provide a hypertext or other link to or from this website or event platform, you will first need to obtain our written consent. We have sole discretion to permit or reject any such requests. Requests should be sent to hello@leaders.inc along with the following information:9.3.1 the URL(s) of the web page(s) from which you are proposing to link to this website; or9.3.2 the URL(s) of the web page(s) on this website to which you are proposing to link and we will consider your request.

User responsibility and obligations

Without prejudice to the other obligations contained in these General Terms & Conditions, the User undertakes to adhere to the following:

10.1 When using the services, the User undertakes to adhere to these General Terms & Conditions, as well as the law and regulations in force, and to not infringe the rights of third parties or public order. The user alone is responsible for their usage of the Website.

10.2 The User undertakes to provide Estate Agency Events Ltd with all the information needed to properly deliver the Services. In a more general sense, the User undertakes to cooperate actively with Estate Agency Events Ltd with a view to the proper implementation of the General Terms and Conditions.

10.3 The User alone is responsible for the documents, details, data, information and any content that it provides to Estate Agency Events Ltd. The User guarantees to Estate Agency Events Ltd that it is authorized to provide this information and that it has all the rights and authorisation needed to use this information within the framework of the Services.

10.4 The User warrants to Estate Agency Events Ltd that it has all the rights and authorisations required to disseminate this Content. The User warrants that this Content is lawful, does not contravene public order, morality or the rights of third parties, does not breach any legislative or regulatory provision, and more generally, cannot in any way result in civil or criminal liability for Estate Agency Events Ltd. The user shall therefore refrain from disseminating, notably but not limited to:

  • child pornography, pornography, defamatory, abusive, racist, obscene, indecent, shocking, violent, xenophobic or revisionist Content,
  • infringing content,
  • Content that violates a third party’s image,
  • Content that is false, misleading or proposes or promotes illegal, fraudulent or misleading activities,
  • and more generally Content that may infringe the rights of third parties or be detrimental to third parties, in any manner or form.

User guarantee

The User holds Estate Agency Events Ltd harmless against any complaints, claims, actions and/or demands of any kind that it may face due to the breach by the User of any of its obligations or guarantees under the terms of these General Terms & Conditions.

The User undertakes to compensate Estate Agency Events Ltd for any damage that it may suffer and to pay all of its fees, expenses and/or penalties that it may incur as a result.

Prohibited behaviour

11.1 It is strictly prohibited to use the Event Platform for the following ends:

  • carrying out activities that are illegal, fraudulent or that infringe the rights or security of third parties,
  • violating public order or laws and regulations in force,
  • hacking into the IT system of a third party or any activity that aims to harm, control, interfere with or intercept all or part of a third party’s information system, violate its integrity or security,
  • action taken to improve the seo of a third party site,
  • assisting with or inciting, in any manner or form whatsoever, one or more of the acts and activities described above,
  • and more generally, any actions that use the Services for purposes other than that for which they have been designed.

11.2 It is strictly prohibited for Users to copy and/or utilize for their own ends or those of third parties the concept, technologies, all or part of the data or any other component part of the Application.

11.3 The following is also strictly forbidden: (i) any behaviour that would interrupt, suspend, slow down or prevent Service continuity, (ii) any hacking or attempts to hack into the Event Platform’s systems, (iii) any hijacking of the Application’s system resources, (iv) any actions that would place a disproportionate load on the Event Platform infrastructure, (v) any attempts to breach the security and authentication systems, (vi) any acts that could infringe the financial, business or moral interests and rights of Estate Agency Events Ltd or Users of the Event Platform, and finally and more generally (vii) any breaches of these General Terms & Conditions.

11.4 It is strictly forbidden to make money from, sell or cede all or part of the access to the Services or Application, and to the information hosted and/or shared on it.

Penalties for breaches

In the event of a breach of any of the provisions of the General Terms & Conditions, or more generally, any violation of laws and regulations by the User, Estate Agency Events Ltd reserves the right to take all appropriate measures and notably to:

  • suspend, remove or prevent access to Services by a User who has committed a breach or violation, or who has taken part in one,
  • delete any Content linked to the breach or violation in question, fully or partially,
  • take all appropriate measures and instigate any legal proceedings,
  • notify the relevant authorities where applicable, and cooperate with them and provide them with all the information they need for their investigation and to suppress illegal or illicit activities.

The User is advised and accepts that any breach of their obligations may, apart from the consequences outlined above, lead to the immediate termination of these General Terms & Conditions by Swapcard by any written means.

Confidentiality

Each party undertakes to keep strictly confidential the other party’s documents, details, data and information which it receives and which will be clearly marked by the other party as being confidential.

All of this information is hereafter referred to as the Confidential Information.

The party receiving the Confidential Information undertakes not to disclose this information without the other party’s prior agreement, for a period of three (3) years starting from the end of the delivery of the Services in question. The receiving party cannot pass on the information to employees, co-workers, interns or consultants unless they are bound by the same confidentiality obligation as the one contained in this agreement. This obligation does not cover documents, details, data and information:

(i) with which the receiving party was already acquainted.(ii) already in the public domain when sent or which would become public without any violations of these General Terms & Conditions.(iii) received lawfully from a third party.(iv) required by the legal authorities in application of laws and regulations or with a view to establishing the rights of one of the parties under these General Terms & Conditions.

Intellectual property

The systems, software, structure, infrastructure, databases, codes and content of any kind (templates, text, images, visuals, music, logos, trademarks, databases etc) used on the Event Website are protected by any intellectual property rights and database producer rights in force. Any dismantling, decompilation, decoding, extraction, reuse, copying and more generally, any reproduction, representation, dissemination and usage of any of these elements, either in full or partially is strictly forbidden and may lead to legal action being taken.

User personal data

Estate Agency Events Ltd undertake to comply with data protection regulations and in particular with EU regulation 2016/679 of the European Parliament and Council of 27 April 2016 (General Data Protection Regulation). (Hereafter the GDPR).

Estate Agency Events Ltd implement a personal data protection policy. Its characteristics are explained in the Confidentiality Policy. The User is expressly invited to peruse the document.

Estate Agency Events Ltd guarantee that their sub-processors who may collect and process personal data on its behalf as part of the provision of the services implement the appropriate technical and organizational methods to ensure compliance with the GDPR and more generally with personal data regulations.

The Event Platform User is informed and agrees to sharing with Estate Agency Events Ltd data that appears in their Account and the data relating to their participation in the Event.

Links and third-party sites

Estate Agency Events Ltd does not assume any liability for the content, adverts, products and/or services available and Users are reminded that third party sites are governed by their own terms and conditions of use.

Any User who makes use of the services after the amended General Terms & Conditions have taken effect is deemed to have accepted the amendments.

Language

If the General Terms & Conditions are translated into one or more languages, in the event of a contradiction or dispute about the meaning of a term or provision, the French language version will be used to interpret the agreement.

OUR LIABILITY

12.1 If we fail to comply with these terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accepted, accessed or used the event website or event platform and accepted these terms in doing so. We do not accept liability for any loss or damage which was not foreseeable.

12.2 To the extent we may lawfully do so, we exclude liability for any implied terms and conditions including those implied by statute, common law or the law of equity.

12.3 However, nothing in these terms shall affect our liability for death or personal injury caused by our negligence, nor our liability for fraud or serious misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

12.4 Nothing in these terms affects your legal rights as a consumer. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

LAWS

13.1 If any of the terms is or becomes invalid or contravenes any law then the remaining provisions shall not be affected.

13.2 It is intended that the event website and/or event platform will be used by persons resident in the United Kingdom.

13.3 These Terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

13.4 No waiver shall constitute a waiver of any other terms. No failure by us to exercise a remedy shall constitute a waiver to subsequently exercise any remedy.

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